Shipping policy

All orders are processed within 0 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges

Don’t worry about it. We have got you covered. We offer free shipping to all our orders within India.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at customerservice@teaandtailoring.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns/exchanges for a size issue up to 30 days after delivery, if the item is in its original condition, and we will dispatch the new product of a different size.

In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice@teaandtailoring.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at customerservice@teaandtailoring.com.

You can see our detailed Return and exchange policy at teaandtailoring.com/pages/return-policy